Netgate Support
A pfSense TAC subscription is the most cost-effective path to business assurance – Tier 2/Tier 3 staff for pennies on the dollar. You’ll get immediate access to world-class secure networking professionals who operate on the front line every day with customers just like you. Netgate expert support staff will get your problem diagnosed and resolved quickly and correctly - giving you peace of mind and allowing you to focus on your core business.
TAC PRO:
- TAC Support Hours: 24/7
- Target Initial Response SLA: 24 Hours
- Email / Support Portal
TAC Pro 1yr - 399 Euro + VAT
TAC Pro 2yr - 798 Euro + VAT
TAC Pro 3yr - 1197 Euro + VAT
TAC Enterprise:
- TAC Support Hours: 24/7
- Target Initial Response SLA: 4 Hours
- Email / Support Portal
- Telephone Support
TAC Enterprise 1yr - 799 Euro + VAT
TAC Enterprise 2yr - 1598 Euro + VAT
TAC Enterprise 3yr - 2397 Euro + VAT